Drawing tools arranged in 3 groups from left to right as follows:

At the left, two measuring triangles arranged together to form a square, with caption below it that reads "needs", followed by an arrow pointing to the right. Then 2 protractors are arranged one atop the other to form a circle, with the caption "activities and services" below, followed by an arrow pointing to the right. Finally, a single large triangle resting on its hypotenuse with the caption "outcomes."

For course participants using screen readers or other accessibility enhancing tools, it is highly recommended that you read through the information in the "orientation" page for this course. It will explain how the pages are laid out, which links open in the current window or a new window, and other conventions that will enhance your learning experience. Welcome to Shaping Outcomes!